Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center built into your Site Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could come across, they are written by our support team of capable technicians.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of step–by–step video tutorials that visually show how you can handle a typical problem connected to your Linux shared website hosting account. You can find the training videos in the Help section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 tech support service with a one–hour support ticket response guarantee. A team of well–trained tech support engineers will be at your disposal to answer all the inquiries that you might possibly have. During non–busy times, a response will be given in even less than 20 minutes.